How we handle inquiry details and website data.
This policy explains what information Top Shelf Laminates collects through this website, how that information is used, and how to contact us about privacy-related questions.
Information we collect
When you submit a project request, sample inquiry, or general message, we may collect your name, company name, email address, phone number, project details, preferred finishes, and location details that you choose to provide.
We may also receive limited technical information generated by your browser or hosting environment, such as IP address, browser type, and the page from which the request was sent.
How we use information
- Respond to sample requests, quote requests, and product support inquiries.
- Recommend suitable laminate finishes and provide technical follow-up.
- Review website demand, protect the site from spam, and maintain service quality.
- Keep internal records related to sales, support, and customer communication.
Email and form submissions
The contact form on this website sends messages through the hosting server configured for this domain. Submissions are delivered to our team email inbox so we can respond directly to your request.
Do not send sensitive financial, password, or highly confidential information through the contact form.
Cookies and analytics
This website does not currently use a customer login area or advanced behavioral tracking. Standard hosting logs may still record technical request details needed to operate and secure the website.
Sharing of information
We do not sell your personal information. We may share information with service providers involved in hosting, email delivery, or website maintenance only when needed to operate the website or respond to your request.
Data retention
Inquiry details may be retained for as long as reasonably necessary to respond to your request, support ongoing project discussions, meet business record needs, or comply with legal obligations.
Your choices
You may request access to, correction of, or deletion of the personal information you submitted through this website, subject to any legal or operational recordkeeping requirements.